Question 1

How much does Pulsavo cost?

Accepted Answer

Licensing is per user per month. On a short call we go through your situation - number of users, deployment requirements and services - and we then prepare a concrete quote for you.

Question 2

How long does deployment take?

Accepted Answer

A base rollout takes a handful of person-days, typically across three weeks: connection, configuration, go-live. See the Implementation page for detail.

Question 3

Can we run it on our own infrastructure?

Accepted Answer

Yes. We offer a dedicated, fully separated instance in your environment - typically for banks, utilities and the public sector.

Question 4

Where is the data stored?

Accepted Answer

In the European Union. The AI layer can run in the EU too - or you can skip it entirely.

Question 5

What can employees, managers and HR see?

Accepted Answer

The visibility model is strict: employees never see talent data, managers see only their team, HR sees everything.

Question 6

Is eNPS really anonymous?

Accepted Answer

Yes. Answers are stored without identity and any aggregate appears only from 3 answers.

Question 7

Which languages are supported?

Accepted Answer

Czech and English - including in-app help, training materials and Copilot.

Question 8

Does it work on mobile?

Accepted Answer

Yes, fully. Reviews, 1:1s and feedback all work from a phone.

Question 9

What if we do not want AI?

Accepted Answer

Copilot is optional — everything works without it. When you turn it on, the AI runs in European data centres (Azure OpenAI, EU Data Zone), your data is never used to train models, and prompts and responses are not retained (zero data retention).

Question 10

How do you connect to our systems?

Accepted Answer

Through Microsoft Entra ID SSO and user synchronisation from AD. HRIS integration is available as an option.

Question 11

Can we customise competencies, scales and cycles?

Accepted Answer

Yes. The competency framework, rating scales and cycle types are configured during deployment.

Question 12

What happens to our data if we leave?

Accepted Answer

We export your data and then delete it in line with GDPR and the data processing agreement.

Frequently asked questions

It makes most sense on your own data.